The hotel was comfortable and gorgeous, and we had a really nice stay. Our room was large and fashionable, with an extremely comfy bed and a flat-screen TV with cable channels. The staff was super friendly and incredibly nice.

Private parking nearby provided. Impressive, impeccable units provided with king size bed, WiFi, as example. Great and lovely location for New York, just next door to attraction, the theater district and the communal areas.

We ate at a lovely restaurant for lunch and dinner. The bed was amazing, we received good services.

The staff at The Prince Kitano New York is extremely accommodating, from the maids to the doorman. The rooms are new-fashioned, soundproof, and come equipped with all the essentials you need. The hotel also features a good restaurant for both lunch and dinner.

hotel staff very professional , service good

room not up to scratch - cd broken , shower did not work , room had smoke odour - previously have had excellent rrom

Hotel room is large (for New York standard) and clean. Hotel is conveniently located within 3 blocks from Central Station. There is also live Jazz music every night at the bar lounge - no cover charge for weekday nights but must purchase food or drinks at a reasonable minimum $15 per person. Will certainly consider staying at this hotel again if rates are reasonable.

Breakfast and internet (Wifi) were not included in hotel rates.

Guests appreciate the top-notch service from the hardworking staff members at this venue.

Hotel staff is very friendly, and they have really nice jazz branches and evenings

the room was cold and the air control system did not work properly. The room was not very clean. Phone and internet had failures. The bar in the hotel has not good staff (working very slowly, not bringing the bills for 15 minutes etc)

The hotel was comfortable and gorgeous, it had super friendly staff from the maids to the doorman. There was large breakfasts with Japanese options and fresh fried fish. The airport was 0.5 miles away.

I stayed for 2 nights and dined at the in-house restaurant for both lunch and dinner. The room had a shower, hair dryer, and bidet available. The hotel is centrally located.

Location and comfirt

The room was lovely, and the staff was friendly and helpful.

It was pricey, at least on the night I was there.

Amazing location near the central station 🚉. the room here is really nice, super clean and has a fantastic view of the bustling streets. Plus, they have Wi-Fi so you can stay connected during your stay.

Location.

The hotel was great. However the staff was not enthusiastic and was lacking in the service department. I could have stayed at the Ritz Carlton in Battery Park for the same amount of money. The bar charged me $8.00 for a non alcholic beer.

Good-sized bathroom, soundproof, silent room. Facilities - a mini bar fridge, an air conditioning and a personal safe.